Privacy & cookies

Data controller

APINETWORK, Single-member limited liability company (SARL à associé unique, EURL), SIREN 449 502 905, 54 rue Greneta, 75002 Paris. Contact for your data: contact@apinetwork.fr.

Data we collect

• Quote and contact forms: name, email, company, phone if you give it, message and quote answers. We use them to handle your request.
• Form anti-spam data: a hash of your IP address (not the address itself), browser and time to fill in the form. We delete them after 90 days.
• Client area: login email, contact details, quotes, invoices, tickets and shared documents. Online payment, when offered, goes through Stripe: we never see your card number.
• Tutorials newsletter: your email, after you confirm it with a link (double opt-in). Each email has an unsubscribe link.
• Security log: hash of the IP address, country and page of denied access to the client area and back office. We delete it after 180 days.

Audience measurement and cookies

• Matomo, on our own server in France: anonymised IP address, no data shared with third parties, "Do Not Track" respected. Its cookies last 13 months at most. This setup follows the CNIL consent exemption, so no banner is needed.
• Client area session cookie (apinet_sess): set only after login, valid 1 to 30 days as you choose. It is required for the service.
• No advertising cookie. No Google measurement tool is active.

Recipients

Your data stays with APINETWORK. Our technical processors access it only for their service: OVH SAS (hosting, France) and Stripe (online payment). Form notifications go through our own mail server. We sell no data.

Legal basis and retention

• Quote and contact requests: pre-contractual steps; 3 years after the last contact.
• Clients: performance of the contract; accounting records 10 years (French Commercial Code, article L123-22).
• Tutorials newsletter: consent; until you unsubscribe.
• Audience measurement and security log: legitimate interest; periods above.

Hosting

The site and its data are hosted in France, in OVHcloud data centres. No data leaves the European Union, except Stripe payments, covered by the European Commission standard contractual clauses.

Your rights

You have the right of access, rectification, erasure, restriction, objection and portability. Write to contact@apinetwork.fr. From the client area, you can also export your data and ask for its deletion. You can lodge a complaint with the CNIL.